Privacy Policy

1. Scope

This Privacy Policy applies to the website at tusanmotor.com, operated by Tusan Motor San. ve Tic. Ltd. Şti.

Our group's other platforms (akulusandalye.com, tekerleklisandalye.com, hastatasimaliftim.com, engellipuseti.com.tr, terswalker.com and meyraoptimus.com) are governed by their own privacy notices. Third-party websites reached through links on this site are subject to their own policies.

2. Information We Collect

There is nothing on this site that actively collects information from you — no forms, no accounts, no comment sections. Only the following apply:

• Strictly necessary cookies: used for session handling and security (see the Cookie Policy).
• Email or telephone correspondence: the contact details and request content you share when you reach out to us.
• Server logs: the standard access logs our hosting provider keeps for security purposes.

This site uses no advertising networks, social media pixels or third-party tracking technology for behavioural profiling.

3. How We Use Information

• To answer your request and route it to the relevant team.
• To run quotation, demonstration, dealership and procurement processes.
• To meet our legal obligations.

We do not send you marketing communications without your explicit consent.

4. Legal Basis

For visitors resident in Türkiye, our processing is based on Law No. 6698 (KVKK). See the Data Protection Notice for details.

For visitors in the European Economic Area, we rely on the GDPR: performance of a contract (Art. 6(1)(b)), legitimate interests (Art. 6(1)(f)), legal obligation (Art. 6(1)(c)) and consent (Art. 6(1)(a)).

5. Service Providers

We use service providers for website hosting, email delivery and web font serving. They may access your data only to the extent required to deliver the service and act on our instructions.

Web fonts are served from the privacy-focused Bunny Fonts infrastructure rather than Google Fonts.

6. Data Security

The technical and organisational measures we take include:

• Encryption of all site traffic over HTTPS.
• CSRF protection on session and page requests.
• Access to data restricted to the employees who need it.
• Regular updates of system and software components.

No transmission over the internet is completely secure. We therefore recommend that you do not share sensitive health data when emailing us.

7. Retention and Deletion

Requests you send us by email or telephone are retained for at most two years after they are resolved, then deleted or anonymised. You may request earlier deletion at any time.

8. International Transfers

Our servers and email infrastructure are located in Türkiye or within the European Union. Where a transfer outside these regions becomes necessary, the safeguards required by KVKK Article 9 and GDPR Chapter V are applied.

9. Children's Privacy

This is a corporate website and is not directed at persons under 18. We do not knowingly collect personal data from children.

10. Your Rights

You have the right to access, rectify, erase, restrict the processing of, and port your personal data, and to object to processing. Send your requests to info@tusanmotor.com. You also retain the right to lodge a complaint with a competent supervisory authority.

11. Changes to This Policy

We may update this policy from time to time. The current version is always published on this page and the "last updated" date is revised. We will give separate notice of material changes.